Veelgestelde vragen

FAQ

My wrist size is not listed, what now?


Contact us via info@beadsandwood.nl or fill in the contact form, and we will check if we can make a custom bracelet especially for you.




Is there a warranty on a beadS & wood jewelry?


There is a three-month warranty on your beadS & wood jewelry. Will your jewelery break within this period? Then we will repair it or send you a new one. Please note: we do not guarantee damage and / or loss of parts due to the fault of the customer.
- This also includes damage caused by wearing the bracelet in the shower (discoloration of the leather, rust on the magnets and the leather loosening from the clasp).
- read the maintenance tips for keeping your jewelry in good condition.




Do you have gift vouchers?


Yes, we have gift certificates! Click here to purchase a gift voucher. You can select an amount between € 5 and € 50.
If your desired amount is not listed, please contact us via the contact form.




What is the delivery time?


Products that are in stock will be processed within 2-3 days with PostNL. Than you can follow your package through the track & trace code. Delivery time depends on location.




Can my product be returned?


Yes, provided everything is in its original condition.
The costs for returning your package are for you.




How do you spend your gift vouchers?


The new gift vouchers have a unique code, which you can enter in your shopping cart under 'enter code'. For old gift vouchers you unfortunately still have to contact us via the contact form.